Delivery Information


The following information is valid for orders made in this online shop only.

If you have any further questions about our delivery service, please use the Contact page to get in touch.

    • Free delivery on orders over £


*Extra fees apply to extended delivery areas.

Please inform us if you did not receive your parcel as expected. The insulated packaging will usually keep food frozen (when applicable) for 48 hours but, in rare cases and in warm conditions, the delivery may no longer be appropriate for consumption.

In circumstances like these we are usually happy to provide an exchange or refund without any hassle. We can only do this, if we hear from you in a timely manner. So please help us minimize food wastage and get in touch as soon as you can!

Someone must be available to take delivery of your item wherever possible. We use a signed for or safe place system. We cannot be held responsible for any parcel that has gone missing after someone has not been available to sign for it during the delivery window. We take no responsibility for any parcel left in your specified safe place, should it go missing after delivery. Please note that a bin is not a safe place.

Once an order has already been processed and packed, we are unable to add forgotten items to an order without increasing the delivery cost to you.

You can choose a delivery date up to 30 days in advance. Below you can find the standard delivery times offered by our courier company.

If your order has to be palletised instead of using the parcel delivery network, different sending conditions apply. With palletised orders we cannot offer Sunday for Monday and may not be able to offer Friday for Saturday, or next day AM, delivery services. In most cases we will be in touch about this, but if in doubt please call our team for confirmation.

Order by Receive on
Monday 2pm Tuesday by 2pm*
Tuesday 2pm Wednesday by 2pm*
Wednesday 2pm Thursday by 2pm*
Thursday 2pm Friday by 2pm*
Friday (with Saturday delivery) 12pm Saturday by 2pm* (£3.95 surcharge)
Or Friday (with standard delivery) Tuesday by 2pm*
Saturday Tuesday by 2pm*
Sunday 10am Tuesday by 2pm*

*We cannot guarentee 2pm delivery to all areas of the UK. If your postcode falls into zones 3 & 5 we can only offer an anytime delivery.

24 hours delivery to most regions plus select your delivery date

Always high quality items on sale

free delivery option for UK mainland* Minimum Order Values Apply

Shop 24 hours when convenient